Faq

How do I place an order?
To make a purchase, simply browse our range of products, select the items you want, add them to your cart, and proceed to checkout. Follow the provided steps to complete your order.

Is my payment information secure?

Absolutely. We ensure the security of your payment details using industry-standard encryption and security protocols. Your financial information is never stored on our servers.

Can I modify or cancel my order after it's been placed?
We aim to process orders promptly. If changes are needed, please respond to the order confirmation email promptly. Once an order has been shipped, modifications or cancellations are not possible.

What's your return policy?

We have a hassle-free return policy. If you're unsatisfied, you can return your purchase within 14 days of receipt. For more details, refer to our return policy.

When can I expect my refund after initiating a return?

Refunds are usually processed within 5 days of receiving the returned item.

Please contact us on the information below

Express Matting Services Ltd
Unit 1B, The Summit
Manchester Road, Burnley, BB9 7HL
Company No: 07000887

Email: sales@silicones-uk.co.uk
Call: +44 1282 270214

Mon - Fri: 08:30 - 17:00